Page 43 - 2012 Annual Report
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VIVENDI
l
2012
l Annual Report
43
GROUP PROFILE – BUSINESSES – LITIGATION – RISK FACTORS
1
1
SECTION 2 - BUSINESSES
OTHER ACTIVITIES
2.6.7.4. CORPORATE SEGMENT
In the Corporate segment, GVT operates in 139 cities, including the
metropolitan area of São Paulo, Rio de Janeiro, Belo Horizonte, Campinas,
Santos, Salvador, Vitória and Recife. GVT’s main competitors in that
segment are the three incumbents: Oi, Vivo (Telefonica) and Embratel
(Telmex). In each of the three regions, the strongest competitors are the
local incumbent for that region and Embratel. In addition, there are other
niche players, such as Diveo, Global Crossing, Transit, CTBC and Intelig
(TIM).
As an Information Technology services provider running three of its own
data centers, GVT also faces competition from players such as Global
Crossing, Tivit and UOL Diveo.
2.6.8.
Research and Development
GVT does not have a Research and Development department, nor did it
have any research expenses in 2012.
2.7. OTHER ACTIVITIES
2.7.1.
Ticketing
2.7.1.1. DIGITICK
Vivendi acquired Digitick in 2010. The Group, which originally held
65.2% of the share capital alongside SFR (27.1%) and Digitick executive
management (7.7%), increased its interest to 100% in 2012.
Digitick is the French leader in electronic ticketing (e-tickets). It offers:
✱
to organizers of shows and cultural and sporting events, and to the
places where they take place, an innovative and complete way to
manage their ticketing system in real time, allowing them to optimize
their receipts; and
✱
to the general public, a paperless ticketing service for all events.
The tickets are available on the
website, and on
organizer or affiliate websites, via mobile Internet and through partners
(including SFR LivePass) and at physical points of sale. Upon completing a
transaction, customers may print or download their tickets, which have a
bar code for security, onto a mobile phone device.
In addition, through its zePass.com subsidiary, its ticket reselling platform
for individual consumers, Digitick challenges the black market by offering
a legal web solution for the purchase and resale of tickets online.
2.7.1.2. SEE TICKETS
In August 2011, Vivendi acquired 100% of See Tickets.
See Tickets is ranked second in the distribution of theater and event
tickets in the United Kingdom. An office in Nottingham manages ticket
for pop, rock and other concerts and sporting events, and another office in
London is dedicated to musicals and plays in London’s West End.
See Tickets sells its tickets online and by telephone. It has a large
affiliated sales network (including specialized papers and websites).
2.7.2.
Wengo
With more than 2 million visits since 2009, Wengo is the leader in phone-
based expert assistance.
Through its website
, the company offers a new
shopping experience for professional services: price transparency,
guaranteed availability, certification, customer reviews, and the possibility
of immediately telephoning one of the 2,500 professionals listed on the
platform, 24 hours a day, seven days a week.
This service is aimed at individuals as well as professionals. It helps
them finds answers in such various fields as legal advice, business
creation, education, computers, psychology, coaching, astrology, health
and well-being.
In 2012, Wengo completed some external growth transactions: in the
legal field, with the acquisition of Juritravail and Net-iris to expand its
legal service offering, and in the field of home-based businesses, with
Devispresto to extend its service offering to craftsmen and tradesmen.
In addition to France, Spain and Portugal, the company has recently
opened an office in Brazil, where it plans to launch its service in 2013.
